All orders placed on Vikas Aluminium are dispatched through our own courier service – Vikas Aluminium Logistics or through other courier partners such as Blue Dart, Delhivery Etc.
Kindly reach out to us for pilferage within 48 hours of delivery failing which the claim will not be entertained. Whilst we investigate, request you to please make note of the below pointers:
Please do not use the item for which claim is being raised.
You may be required to information’s like, short description of the case (A few questions will be asked to help us understand the scenario).
The snapshots of the packet and other boxes (If any) (Try to cover the sides which look tampered/damaged as per the Users.
The refund for prepaid/Cash on delivery orders will be done after the investigation.